Handling an unhappy client without losing your confidence
The actual conversations and a procedure that works when a client complains about her lashes — including how to tell when to redo it free and when to say no.
Career & business
How to price lash work so you're not working for free
How to calculate your lash prices from your real costs and the real time you spend — and why being the cheapest in the area is a trap.
What it really costs to start out as a lash artist
The real numbers for starting out as a lash artist in Thailand, from training to kit to your chair, plus where not to economise and how to work out your break-even.